Service & Support
| ScientekHub is committed to give the best Customer support across India through ScientekHub Service Centres: | ||
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Product Selection, Application support, Consultancy &
Technical Support: With our Knowledgeable, experienced employees, we support our customers in choosing the right product & accessories, solutions based on application. Our team provides Technical consultancy and support to customer for an optimised solution. After Sales Service and Technical Support Consignment verification, Installation/commissioning, Product demonstration, Training, General maintenance, and safety precautions are explained, documented, and given to customer during the implementation of the project. Preventive Maintenance: Annual Maintenance Contract/ Comprehensive Maintenance Contracts: The product represented by ScientekHub are of high quality and reliability. We understand that our customers especially from production processes rely on us to provide durable product performance 24x7. ScientekHub offers fully customizable and standard Preventive maintenance packages that helps to ensure your instruments are looked after and maintained so that they will live up to your expectations. We believe "Prevention is better than cure". Keeping the instruments Clean, monitored, maintained regularly can help in having service free equipment which keeps the downtime to minimum and service expenses to the lowest. More over it will be worry free for the customer. We encourage you to take up Maintenance contracts. Refer to the maintenance contract details. IQ/OQ Documentation: We provide IQ/OQ documentation and implementation services to our Pharma Industries. We have complete infrastructure and necessary tools and equipments which are calibrated by Accredited laboratory to implement 100% to fulfill any international standards. Our Service department is ready and eager to provide support whenever it is required. You can expect prompt and competent service support for any concerns you may have, whether related to operations or service.
For Technical support on the product, please write with details such as the Brand Name, Model Name, Serial Number, Barcode Number with a brief description such as error message etc which helps us to provide the quick solution. |